Hilton Los Angeles/Universal City Introduces Hilton Huanying to Welcome Chinese Travelers
Program Offers Fluent Staff, Traditional Menu Items and Amenities
November 04, 2013LOS ANGELES -
Hilton Los Angeles/Universal City today announced its participation in Hilton Huanying, a tailored experience for all travelers of Chinese origin. The Hilton Worldwide program inspired by the Chinese word for "welcome" enables travelers to book at Hilton Los Angeles/Universal City and other participating hotels with confidence, knowing the properties will meet cultural needs and expectations of Chinese travelers abroad.
Hilton Huanying includes three key touch points of the on-property experience - arrival, guest room and Breakfast at Hilton. Elements of the Hilton Huanying experience include a front desk team member fluent in Mandarin; guest room amenities such as a selection of Chinese teas and tea kettles, slippers, and a dedicated television channel with Chinese programming; and breakfast items including congee, dim sum, and fried rice and noodles.
Hilton Huanying was introduced in 2011 following research into the needs of international travelers and unique market insight resulting from the company's more than 20 years of experience operating in China.
Hilton Los Angeles/Universal City is one of more than 85 properties participating in Hilton Huanying around the world.
Travelers can visit www.hilton.com/huanying to view a list of participating hotels. Media can access additional information at http://news.hilton.com/huanying and can learn more about Hilton Los Angeles/Universal City at http://www.hiltonuniversal.com
Hilton Los Angeles/Universal City
1 818 506 2500
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